General terms and conditions of business

 1. contractual basis

a) The following General Terms and Conditions govern the contractual relationship between K. Reinold, Schmiedplatz 4, 87700 Memmingen (hereinafter "Seller") and the customer of the online shop www.icefox.de.

Customers within the meaning of these provisions are both consumers (any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities) and entrepreneurs (any natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activities).

b) The General Terms and Conditions of Business shall apply in the version valid at the time of conclusion of the contract for all contracts for the supply of goods and contracts for the provision of services which have been concluded using exclusively means of distance communication.

Deviating terms and conditions of the customer shall only apply if their application has been expressly agreed. An agreement cannot already be seen in the fact that the seller delivers with knowledge of any customer terms and conditions. This also applies if the seller has not expressly objected to the validity of the customer's GTC at the time of delivery.

c) The contract language is German. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Sales Convention.

This choice of law only applies to consumers insofar as this does not deprive them of the protection afforded to consumers by the mandatory provisions of the country in which the consumer has his habitual residence.

2. offer, conclusion and storage of the contract

a) Information on the web pages of the seller are non-binding offers to place an order.

The purchase contract is concluded after receipt of the customer's binding order by transmission of the contract confirmation by the seller (e.g. by telephone, fax, e-mail or letter), otherwise by sending the goods. The confirmation is deemed to have been transmitted if, in the normal course of events, it can be expected that the consumer has received the declaration.

The automatic confirmation of the receipt of the order sent initially does not represent an acceptance of the contract offer, but only confirms the receipt of the order. If the contract offer is not accepted within 2 days, it is considered rejected and the customer is no longer bound by it.

b) If the customer sends an offer or an inquiry to the seller e.g. via a contact form, by e-mail or by telephone, the seller sends the customer a binding offer by e-mail, which the customer can accept within 5 days. In order to save the transmitted contract data, the customer can print it out or save it on his PC or another electronic data carrier.

c) Order:

1. first you put the desired article into the shopping cart by clicking on the button "Add to cart". You will now be automatically forwarded to the shopping cart. If you wish to purchase additional items, you can return to the product page by clicking on the "Continue shopping" button and continue shopping.

2. in the shopping cart you will get an overview of the articles that are currently in the shopping cart. If you want to delete the articles in your shopping cart, please click on the button "Empty shopping cart". If you want to change the number of items in your shopping cart, please enter the desired quantity under "Quantity" and then update the shopping cart by clicking on "Update shopping cart". By clicking on the button "continue" you confirm the entries and proceed to the next step.

3. you can now enter the billing information and indicate whether the delivery address matches the billing address. If this is the case, the data of the billing address will automatically be used as delivery address. In case of a different delivery address, please enter the required data in the next step. By clicking the button "Buy" you confirm the binding purchase.

d) The data of the customer's order and the text of the contract will not be stored by the seller in a form that is subsequently accessible to the customer. Should the customer wish to document his order data, the customer should copy, print or otherwise store this data before submitting the binding order.

However, the seller shall send the customer a confirmation of contract, in which the content of the contract is reproduced, at the latest upon delivery of the goods or before the start of the performance of the service.

3. payment, delivery

a) Unless otherwise agreed, the delivery of the ordered goods shall be made exclusively against advance payment (i.e. by bank transfer, Paypal), invoice or cash on delivery.

In the case of advance payment, payment must be made within 8 days after conclusion of the contract.

The seller reserves the right to exclude the payment method cash on delivery or invoice or to determine a specific payment method.

b) If no other deadline is specified in the item description, delivery will be made within 5 working days from notification of acceptance of the contract or notification of dispatch of the goods, unless a different delivery time is expressly stated in the item description or a different delivery time has been expressly agreed.

If the customer chooses the payment method prepayment, the period begins one day after the bank transfer has been made (payment instruction to the bank or PayPal).

No deliveries are made on Sundays, public holidays and Saturdays.

c) The seller does not assume any procurement risk and reserves the right to withdraw from the contract in case of missing or untimely self-supply. This shall only apply in the event that the Seller is not responsible for this and he has previously concluded a congruent hedging transaction, in particular for the fulfilment of the liability from the contract. The Seller shall inform the Customer immediately about missing or delayed self-delivery and, if necessary, exercise the right to withdraw from the contract. In the event of withdrawal, any services already received shall be returned immediately.

d) If the customer wishes to return the item, the cancellation must be made within 14 days of receipt of the goods. The exact cancellation policy can be found under the following link: To the revocation instruction

4. prices and shipping costs

a) All prices are indicated in Euro (€) and include the legal value added tax, as well as other price components and any other taxes and duties that may be incurred. The prices apply exclusively to orders in the online shop.

b) The respective packaging/shipping costs according to the article description are added to the product prices (in the case of cash on delivery, the cash on delivery fee as well as the delivery fee to be paid directly to the deliverer).

Goods are shipped to the following countries for the following fees:

Shipping to Germany:
Up to 99,99 EUR Order value: 4,50 €
From 100,00 EUR Order value: free of charge

Shipping to Austria:
Up to 99,99 EUR Order value: 15,00 €
From 100,00 EUR order value: free of charge

Following European countries:
Belgium, Luxembourg, Netherlands, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Malta, Norway, Romania, Serbia
Flat rate: 15,00 €

Switzerland:
Flat rate: 29,99 €

USA (mainland & Alaska) & Canada
Flat rate: 45,00 €

5. warranty

a) Unless otherwise provided for in b) and c), the statutory provisions shall apply.

b) For consumers, the claims for defects shall become statute-barred after one year for the purchase of used goods.

For entrepreneurs, warranty claims for new goods become statute-barred after one year from the transfer of risk; warranty is excluded for used goods.

c) The shortened or excluded warranty periods regulated under 5.b) do not apply in cases of liability for damages due to injury to life, body or health. The same shall apply to damages caused by the Seller or his vicarious agents through gross negligence or with intent, or in the case of fraudulent intent and in cases of recourse in accordance with §§ 478, 479 BGB; as well as for guarantees assumed by the Seller.

6. retention of title

The sold goods remain the property of K. Reinold until full payment has been received. The customer is not entitled to dispose of the goods by legal transaction until the property is acquired. He is obliged to inform the seller immediately if third parties assert rights to the goods.

7. agreement on jurisdiction

a) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, our registered office - Memmingen - is agreed as the exclusive place of jurisdiction for all claims arising from or based on this contract.

b) Paragraph 7. a) also applies to persons who do not have a general place of jurisdiction in Germany, or persons who have moved their place of residence or usual place of abode outside of Germany after the conclusion of the contract, or whose place of residence or usual place of abode is unknown at the time the action is brought.

This does not apply if the customer is a consumer and has his domicile or habitual residence in a member state of the European Union. In this case, legal action must be taken before the competent court of the member state of residence.

8. miscellaneous

Individually manufactured goods are excluded from exchange and return.